Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed, and how you can get access to that information. Please review it carefully.

How we may use and disclose your health information

• Treatment: to review your vitals and symptoms, prepare a care plan, and coordinate follow-up care.
• Payment: to bill you or your insurer and to produce receipts and superbills.
• Health care operations: quality review of clinician decisions, staff training, and safety auditing.
• Required by law: public health reporting, court orders, and to prevent a serious threat to health or safety.

Other uses and disclosures — including marketing and any sale of your information — require your written authorization, which you may revoke at any time.

Your rights

• Access: inspect and get an electronic copy of your record; you can download visits and results from your history page.
• Amend: ask us to correct information you believe is incorrect or incomplete.
• Accounting of disclosures: see who has accessed your record; this log is available in your privacy center.
• Restrictions: request limits on how we use or disclose your information.
• Confidential communications: ask us to contact you a particular way.
• Deletion: request deletion of your account and record, subject to legal retention rules.
• Paper copy: request a paper copy of this notice at any time.

Our responsibilities

We are required by law to protect the privacy and security of your health information, to notify you promptly if a breach affects your information, and to follow the terms of the notice currently in effect. We may change this notice, and changes apply to all information we hold.

Complaints

If you believe your privacy rights were violated, contact us from our contact page. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.